In the last couple of days I have started to get the following error message when opening iFamily:
"The File "NEAL.FtkSql" couldn't be opened because it isn't in the correct format"
iFamily then goes on to open as normal, but I'm worried that something might be seriously amiss. It has only seemed to be a problem since a kernel panic system closedown a few days ago. I'm running Mac OS X 10.6.8 (Snow Leopard).
Any thoughts
Peter Neal
Problem opening iFamily Database
Re: Problem opening iFamily Version 2.532
Hi Peter - I'm definitely no iFamily expert but it couldn't hurt to select "Backup Current Database..." under the "File" menu and give it a different name that is recognisable by you. (I tend to use names like "Foozle" etc). Once you've done that quit iFamily and launch your backed up file and see how it goes. Hopefully the backup won't have dire warnings associated with it and if that is the case it's up to you from there - rename it to a slightly different name so that you can continue with the newer database. I would tend to keep the troublesome database around for awhile until you are completely happy that all is well with your new one.ctrunfree wrote:In the last couple of days I have started to get the following error message when opening iFamily:
"The File "NEAL.FtkSql" couldn't be opened because it isn't in the correct format"
...
Any thoughts
Peter Neal
rgds Phil
- Warwick Wilson
- Site Admin
- Posts: 495
- Joined: Sat Nov 15, 2008 12:36 am
- Contact:
Hi cfruntree,
Can you please send the NEAL.FtkSql file as an email attachment to support@ifamilyformac.com (If it is under 10MB). You will be able to find the file in your iFamilyData folder in your user home directory.
Otherwise, if it is larger than 10MB, please send an email anyway and we will sort out how to get a copy of the database.
Regards,
Warwick.
Can you please send the NEAL.FtkSql file as an email attachment to support@ifamilyformac.com (If it is under 10MB). You will be able to find the file in your iFamilyData folder in your user home directory.
Otherwise, if it is larger than 10MB, please send an email anyway and we will sort out how to get a copy of the database.
Regards,
Warwick.
Re: Problem opening iFamily Database
Hi Warwick
Just wondered if you had any thoughts about this problem, which still persists after many OSX upgrades, new laptops and the passing of over two years!
Just wondered if you had any thoughts about this problem, which still persists after many OSX upgrades, new laptops and the passing of over two years!