Search found 18 matches

by ctrunfree
Mon Dec 05, 2016 11:14 pm
Forum: General Discussion
Topic: NotesAdvice Error
Replies: 4
Views: 1201

Re: NotesAdvice Error

I have to say it's not just a matter of fixing the wording that comes up for the pop-up message. The current problem means I can't edit for eg the Death Notes field at all, even when opening the whole Death Notes box.

I'm running 0SX 10.11.6 El Capitan on an early 2015 Macbook Air.
by ctrunfree
Wed Nov 30, 2016 9:21 pm
Forum: General Discussion
Topic: NotesAdvice Error
Replies: 4
Views: 1201

Re: NotesAdvice Error

Thanks Warwick. When is the next release due, and will it allow data to be input into the boxes?
by ctrunfree
Sat Nov 26, 2016 4:52 am
Forum: General Discussion
Topic: NotesAdvice Error
Replies: 4
Views: 1201

NotesAdvice Error

Hi

Just recently when I try and add data to the Birth or Death notes boxes I get a pop-up message which just says "NotesAdvice". It prevents any data being put in those boxes. Can someone tell me how to get around this?
by ctrunfree
Fri Feb 05, 2016 11:28 am
Forum: Frequently Asked Questions (FAQ's)
Topic: How do I upgrade to the latest release?
Replies: 8
Views: 16970

Re: How do I upgrade to the latest release?

Phew, found-just had to hunt for the right file.
by ctrunfree
Fri Feb 05, 2016 11:17 am
Forum: iFamily Help
Topic: Update for El Capitan
Replies: 9
Views: 1818

Re: Update for El Capitan

I'm having the same problem. Can't see or open my family tree file since I've upgraded to El Capitan, even though I have the latest release of iFamily. Many years work at stake here, getting in a bit of a panic too!
by ctrunfree
Fri Feb 05, 2016 11:13 am
Forum: Frequently Asked Questions (FAQ's)
Topic: How do I upgrade to the latest release?
Replies: 8
Views: 16970

Re: How do I upgrade to the latest release?

I've just had to get a new Macbook Air running El Capitan, and now iFamily is not loading the data that I had on iFamily for Leopard on the old machine, even after updating to the latest version. I do however have two Royal family trees, but not 10 years of my own work.
by ctrunfree
Fri Aug 28, 2015 7:56 am
Forum: iFamily Help
Topic: File is Missing!
Replies: 1
Views: 760

Re: File is Missing!

OK, crisis averted. It looks like the files are still there, but have to be accessed first through Finder. After that, they appear automatically when you open iFamily app. Whew!
by ctrunfree
Fri Aug 28, 2015 6:20 am
Forum: iFamily Help
Topic: File is Missing!
Replies: 1
Views: 760

File is Missing!

I just cleared the Safari cache to try and get rid of some freezing problems I was having, and now my family tree has disappeared! Given it represents about 10 years work, I'd like to get it back. The only file that is available is the "Royal" tree. I did do a backup a few months ago but I'd like to...
by ctrunfree
Thu Nov 27, 2014 2:06 am
Forum: iFamily Help
Topic: Can't connect existing people-Recursion Error
Replies: 3
Views: 866

Re: Can't connect existing people-Recursion Error

The current relationship is Mr X is Mr Y's wife's son. WHich is true, but I wasn't sure if Mr Y was his father, but now I am, but I can't get them to connect. How would you delete that relationship?
by ctrunfree
Wed Nov 26, 2014 5:29 am
Forum: iFamily Help
Topic: Can't connect existing people-Recursion Error
Replies: 3
Views: 866

Can't connect existing people-Recursion Error

I'm trying to connect two existing people as father and son, but when I do I get an error message saying that there is a Recursion between the two parties. Why is this happening, and how do I fix it?
by ctrunfree
Sun Oct 12, 2014 6:41 pm
Forum: iFamily Help
Topic: Different colour font?
Replies: 3
Views: 1045

Re: Different colour font?

Thanks Nigel, I'll probably go with that too. iFamily does tend to like things definitive (no question marks allowed, or approximate dates allowed!)
by ctrunfree
Thu Sep 25, 2014 8:50 am
Forum: iFamily Help
Topic: Different colour font?
Replies: 3
Views: 1045

Different colour font?

Hi

Is it possible to have a different coloured font for people who MAY be part of your family tree but whose bona fides need more careful examination?
by ctrunfree
Sat Sep 20, 2014 1:37 pm
Forum: iFamily Help
Topic: Problem opening iFamily Database
Replies: 7
Views: 1902

Re: Problem opening iFamily Database

Hi Warwick

Just wondered if you had any thoughts about this problem, which still persists after many OSX upgrades, new laptops and the passing of over two years!
by ctrunfree
Thu Aug 09, 2012 2:30 am
Forum: iFamily Help
Topic: Problem opening iFamily Database
Replies: 7
Views: 1902

Hi Warwick

Have just done so. Would be interested to know what the bug is.
by ctrunfree
Wed Aug 08, 2012 4:26 am
Forum: iFamily Help
Topic: Problem opening iFamily Database
Replies: 7
Views: 1902

I forgot to ad that I backed up the file but even with the new file name I still get the error message, although both original and backed up file then go on to open as normal- it just gives me a heart attack every time I see that error message!
by ctrunfree
Wed Aug 08, 2012 4:19 am
Forum: iFamily Help
Topic: Problem opening iFamily Database
Replies: 7
Views: 1902

Can any of the iFamily support people assist on this one?
by ctrunfree
Mon Jun 25, 2012 10:37 pm
Forum: iFamily Help
Topic: Problem opening iFamily Database
Replies: 7
Views: 1902

Thanks Phil, I'll try that but to me it looks like Snow Leopard is having a problem initially identifying the file extension, which won't change with a change of file name.
by ctrunfree
Mon Jun 25, 2012 12:18 am
Forum: iFamily Help
Topic: Problem opening iFamily Database
Replies: 7
Views: 1902

Problem opening iFamily Database

In the last couple of days I have started to get the following error message when opening iFamily: "The File "NEAL.FtkSql" couldn't be opened because it isn't in the correct format" iFamily then goes on to open as normal, but I'm worried that something might be seriously amiss. It has only seemed to...