Originally posted by clandiah
A couple of weeks ago, I got a new Mac which is running Leopard. I went to the update on iFamily and did all that it asked. Everything seemed to be running smoothly until yesterday. I tried to generate various reports only to be given an error message that such reports could not be made. This is the basic message that would receive:
Unable to create the file for the report output: /Users/carlsweatman/iFamilyForTigerData/Reports/Sweatman_DynastiesReport.rtf
Also, when I tried to save a diagram as a PDF, nothing would happen.
Any assistance in this regard would be much appreciated.
Regards,
-carl
Trouble generating reports
- Keith Wilson
- Site Admin
- Posts: 20
- Joined: Wed Oct 15, 2008 2:12 pm
Trouble generating reports
This looks like a problem with your Mac rather than with iFamily.
1. Try repairing disk permissions using /Applications /Utilities /Disk Utility.app
2. Email me detailed information about your Mac such as Operating System and available disk space.
keith
1. Try repairing disk permissions using /Applications /Utilities /Disk Utility.app
2. Email me detailed information about your Mac such as Operating System and available disk space.
keith
- Keith Wilson
- Site Admin
- Posts: 20
- Joined: Wed Oct 15, 2008 2:12 pm
Trouble generating reports
Originally posted by pewterpot
Hi clandiah
You shouldn't have any problems with a report if all is running well on your machine.
Have you got Neo Office? (It's free). Reports come out surprisingly well using that, and then printed as a PDF.
As you go to the print command, save to PDF in the bottom left hand corner.
I usually save to the desktop before I send to somebody and rarely have problems. )
Hi clandiah
You shouldn't have any problems with a report if all is running well on your machine.
Have you got Neo Office? (It's free). Reports come out surprisingly well using that, and then printed as a PDF.
As you go to the print command, save to PDF in the bottom left hand corner.
I usually save to the desktop before I send to somebody and rarely have problems. )
- Keith Wilson
- Site Admin
- Posts: 20
- Joined: Wed Oct 15, 2008 2:12 pm
Trouble generating reports
Hi Carl
Please Quit from iFamily for Tiger
Delete the file called /Users/CarlSweatman/Library/Preferences/com.kswa.iFamilyForTiger.plist
Restart iFamily for Tiger
Use File -> Open to open your FtkSql database
Now try generating a Report
Does it now work OK?
Keith
Please Quit from iFamily for Tiger
Delete the file called /Users/CarlSweatman/Library/Preferences/com.kswa.iFamilyForTiger.plist
Restart iFamily for Tiger
Use File -> Open to open your FtkSql database
Now try generating a Report
Does it now work OK?
Keith