Update for El Capitan

If you are having difficulty using iFamily for Leopard.
eg: "How do I change someone's sex after they are married?
Post Reply
Melissa
Posts: 10
Joined: Tue Nov 10, 2009 1:31 pm

Update for El Capitan

Post by Melissa » Fri Nov 13, 2015 10:34 pm

Hi, Since I have upgraded to El Capitan I have not been able to open my iFamily for Leopard. I have installed the iFamily update for El Capitan but cannot get my iFamily for Leopard to open. Please help me. Thanks Melissa

NigelRichman
Posts: 234
Joined: Sun Oct 19, 2008 7:12 pm
Location: Cornwall, England

Re: Update for El Capitan

Post by NigelRichman » Sat Nov 14, 2015 8:03 am

Hi Melissa,

You need to update to iFamilyForMac version 2.9.3 when using El Capitan

It is available in the members forum section.

You may need to find the file you want to open as I think there is an issue with keeping the recent list. I'm sure Warwick will add any migration issues.

Regards

Nigel

Melissa
Posts: 10
Joined: Tue Nov 10, 2009 1:31 pm

Re: Update for El Capitan

Post by Melissa » Sat Nov 14, 2015 9:03 am

Thanks for your reply Nigel.

I have also been in email contact with Warwick. There is a problem with being able to access my family tree by clicking on the iFamily leaf icon in my dock. It just keeps giving me an error message.

I have emailed Warwick about this and I hope he has a solution for me.
Thanks

Melissa

Annie22
Posts: 2
Joined: Tue May 13, 2014 10:56 am

Re: Update for El Capitan

Post by Annie22 » Wed Dec 09, 2015 5:09 am

Hi Melissa

Did you get this problem resolved? I have encountered the same problem today and despite downloading upgrades I am no further forward.

Anne

Melissa
Posts: 10
Joined: Tue Nov 10, 2009 1:31 pm

Re: Update for El Capitan

Post by Melissa » Wed Dec 09, 2015 7:39 am

Hi Anne, yes I resolved it simply once I asked Warwick to walk me through the steps. I am not at home now - need access to my desktop to forward or post the reply I got from Warwick' to you in full. I will do this later tonight or tomorrow for you.
Alternatively you could message Warwick and ask him to send you the detailed steps he sent to me.

Kind regards
Melissa

Annie22
Posts: 2
Joined: Tue May 13, 2014 10:56 am

Re: Update for El Capitan

Post by Annie22 » Wed Dec 09, 2015 8:45 am

Thanks Melissa, All sorted :-)

Bee
Posts: 17
Joined: Sat Oct 18, 2008 10:56 pm
Location: Australia
Contact:

Re: Update for El Capitan

Post by Bee » Thu Dec 31, 2015 1:21 am

Melissa,

Could you email me the El Capitan steps, too, please? [Admin: email address removed]

I am unable to open iFamily, atm.

Panicking a bit.

Kind thanks

B

Bee
Posts: 17
Joined: Sat Oct 18, 2008 10:56 pm
Location: Australia
Contact:

Re: Update for El Capitan

Post by Bee » Thu Dec 31, 2015 2:31 am

Don't worry, Melissa! I got it from the web.

(Why is it that I panic first, then think second.)

:)

Works now.

ctrunfree
Posts: 18
Joined: Tue Dec 01, 2009 2:47 am
Location: Melbourne, Australia

Re: Update for El Capitan

Post by ctrunfree » Fri Feb 05, 2016 11:17 am

I'm having the same problem. Can't see or open my family tree file since I've upgraded to El Capitan, even though I have the latest release of iFamily. Many years work at stake here, getting in a bit of a panic too!

User avatar
Warwick Wilson
Site Admin
Posts: 441
Joined: Sat Nov 15, 2008 12:36 am
Contact:

Re: Update for El Capitan

Post by Warwick Wilson » Tue Feb 09, 2016 9:38 pm

ctrunfree wrote:I'm having the same problem. Can't see or open my family tree file since I've upgraded to El Capitan, even though I have the latest release of iFamily. Many years work at stake here, getting in a bit of a panic too!
ctrunfree, glad to hear it is all working smoothly now, if you ever need help just email me at support@ifamilyformac.com

Post Reply