Update for El Capitan
Update for El Capitan
Hi, Since I have upgraded to El Capitan I have not been able to open my iFamily for Leopard. I have installed the iFamily update for El Capitan but cannot get my iFamily for Leopard to open. Please help me. Thanks Melissa
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- Posts: 358
- Joined: Sun Oct 19, 2008 7:12 pm
- Location: Cornwall, England
Re: Update for El Capitan
Hi Melissa,
You need to update to iFamilyForMac version 2.9.3 when using El Capitan
It is available in the members forum section.
You may need to find the file you want to open as I think there is an issue with keeping the recent list. I'm sure Warwick will add any migration issues.
Regards
Nigel
You need to update to iFamilyForMac version 2.9.3 when using El Capitan
It is available in the members forum section.
You may need to find the file you want to open as I think there is an issue with keeping the recent list. I'm sure Warwick will add any migration issues.
Regards
Nigel
Re: Update for El Capitan
Thanks for your reply Nigel.
I have also been in email contact with Warwick. There is a problem with being able to access my family tree by clicking on the iFamily leaf icon in my dock. It just keeps giving me an error message.
I have emailed Warwick about this and I hope he has a solution for me.
Thanks
Melissa
I have also been in email contact with Warwick. There is a problem with being able to access my family tree by clicking on the iFamily leaf icon in my dock. It just keeps giving me an error message.
I have emailed Warwick about this and I hope he has a solution for me.
Thanks
Melissa
Re: Update for El Capitan
Hi Melissa
Did you get this problem resolved? I have encountered the same problem today and despite downloading upgrades I am no further forward.
Anne
Did you get this problem resolved? I have encountered the same problem today and despite downloading upgrades I am no further forward.
Anne
Re: Update for El Capitan
Hi Anne, yes I resolved it simply once I asked Warwick to walk me through the steps. I am not at home now - need access to my desktop to forward or post the reply I got from Warwick' to you in full. I will do this later tonight or tomorrow for you.
Alternatively you could message Warwick and ask him to send you the detailed steps he sent to me.
Kind regards
Melissa
Alternatively you could message Warwick and ask him to send you the detailed steps he sent to me.
Kind regards
Melissa
Re: Update for El Capitan
Thanks Melissa, All sorted 

Re: Update for El Capitan
Melissa,
Could you email me the El Capitan steps, too, please? [Admin: email address removed]
I am unable to open iFamily, atm.
Panicking a bit.
Kind thanks
B
Could you email me the El Capitan steps, too, please? [Admin: email address removed]
I am unable to open iFamily, atm.
Panicking a bit.
Kind thanks
B
Re: Update for El Capitan
Don't worry, Melissa! I got it from the web.
(Why is it that I panic first, then think second.)

Works now.
(Why is it that I panic first, then think second.)

Works now.
Re: Update for El Capitan
I'm having the same problem. Can't see or open my family tree file since I've upgraded to El Capitan, even though I have the latest release of iFamily. Many years work at stake here, getting in a bit of a panic too!
- Warwick Wilson
- Site Admin
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Re: Update for El Capitan
ctrunfree, glad to hear it is all working smoothly now, if you ever need help just email me at support@ifamilyformac.comctrunfree wrote:I'm having the same problem. Can't see or open my family tree file since I've upgraded to El Capitan, even though I have the latest release of iFamily. Many years work at stake here, getting in a bit of a panic too!