unable to find my family tree

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geraldo369
Posts: 6
Joined: Tue Nov 25, 2008 4:08 am
Location: Toowoomba Australia

unable to find my family tree

Post by geraldo369 » Fri Apr 02, 2010 6:31 am

I am on iMac with Snow leopard and I did have iFamily 2.511. I have not used the program since December and today I tried to open and all I received was the "Royals" my files seem to have disappeared, why?
This is not the first time this has happened
geraldo

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Geordielass
Posts: 45
Joined: Sun Oct 19, 2008 1:37 pm
Location: Woodbridge, Suffolk, England
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Unable to find family tree

Post by Geordielass » Fri Apr 02, 2010 8:23 am

Hello,

Go to Finder - you should have a folder called iFamilyData, open that and your family tree ought to be there as an FtSql file.
Enid
Expat Geordie researching: Atkinson; Burn; Archer & Thompson - Dunston & Whickham.
Bell; Shanks & Fawcett - South Shields & Usworth Co. Durham;
Walmsley- Bolton Lancs & Usworth Co.Durham);
Donnelly - Armagh & Whickham

geraldo369
Posts: 6
Joined: Tue Nov 25, 2008 4:08 am
Location: Toowoomba Australia

unable to find my family tree

Post by geraldo369 » Fri Apr 02, 2010 11:34 pm

Hi Geordielass; I did just that and got this reply

********************************
2008-03-29 17:59:47 +1000
********************************

Database save error

Please report this error to keith@ifamilyfortiger.com

Current Focal Person = Elizabeth_II Alexandra Mary WINDSOR
Current Selected Person = Elizabeth_II Alexandra Mary WINDSOR

Error = Error Domain=NSCocoaErrorDomain Code=133020 UserInfo=0x14580fd0 "Could not merge changes."

********************************
2010-04-02 14:31:43 +1000
********************************

Database save error

Please report this error to support@ifamilyforleopard.com

Current Focal Person = George_VI WINDSOR
Current Selected Person = George_VI WINDSOR

Error = Error Domain=NSCocoaErrorDomain Code=133020 UserInfo=0x18b7560 "Could not merge changes."

********************************
2010-04-02 15:05:21 +1000
********************************

Database save error

Please report this error to support@ifamilyforleopard.com

Current Focal Person = George_VI WINDSOR
Current Selected Person = George_VI WINDSOR

Error = Error Domain=NSCocoaErrorDomain Code=133020 UserInfo=0x15a07aa0 "Could not merge changes."
geraldo

NigelRichman
Posts: 327
Joined: Sun Oct 19, 2008 7:12 pm
Location: Cornwall, England

Post by NigelRichman » Sat Apr 03, 2010 8:19 am

Hi Geraldo,

Those errors look like they are from the Royals92 data file.

When you open iFamily and get the royal family tree does the title bar on iFamily say Royal92.FtkSql? Or something else.

If it is something else, I guess the database has become corrupt.

Try a finder search for any file with the .FtkSql end to a file name - that might find your file if it has (somehow) been moved.

If your file still gives that error message I would recommend that you contact Warwick.


Nigel

geraldo369
Posts: 6
Joined: Tue Nov 25, 2008 4:08 am
Location: Toowoomba Australia

unable to find my family tree

Post by geraldo369 » Sun Apr 04, 2010 11:29 pm

Thank you for your advise. I have the problem solved. I had a new computer and migrated my files to the new computer, unfortunately I missed some "iFamily" files. fortunately I have a copy on my laptop. Thank you again for your help. Geraldo
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geraldo

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